The alt-right drove feminist writer Lindy West off Twitter. That has real-world political implications.
Prominent feminist and author Lindy West deactivated her Twitter account this week, and she was blunt about why: The social media platform, she alleged in an essay published by the Guardian, has refused to curb harassment carried out by members of the white nationalist, misogynist alt-right movement, thereby contributing to a global political crisis.
West has been targeted by sexist trolls on Twitter for years, and she has confronted them before, but she emphasized in her Guardian essay that she didn’t leave Twitter because all the sexist attacks she’s endured finally wore her down.
“I hate to disappoint anyone, but the breaking point for me wasn’t the trolls themselves (if I have learned anything from the dark side of Twitter, it is how to feel nothing when a frog calls you a cunt),” she wrote, referring to the alt-right’s use of Pepe the Frog as a racist unofficial mascot (much to its creator’s chagrin).
Rather, her breaking point — what made her feel she could no longer participate in the platform’s “profoundly broken culture” — was that Twitter has failed to acknowledge and deal with the alt-right’s use of the social network to spread its racist ideology, leading to severe, real-world repercussions:
The white supremacist, anti-feminist, isolationist, transphobic “alt-right” movement has been beta-testing its propaganda and intimidation machine on marginalised Twitter communities for years now — how much hate speech will bystanders ignore? When will Twitter intervene and start protecting its users? — and discovered, to its leering delight, that the limit did not exist. No one cared. Twitter abuse was a grand-scale normalisation project, disseminating libel and disinformation, muddying long-held cultural givens such as “racism is bad” and “sexual assault is bad” and “lying is bad” and “authoritarianism is bad,” and ultimately greasing the wheels for Donald Trump’s ascendance to the US presidency. Twitter executives did nothing.
West’s declaration highlights the uncomfortable fact that Twitter has had years to make changes and reform its harassment and conduct policies, but has instead opted for a tentative, noncommittal, and often contradictory approach. And by failing to stop the rise of the alt-right in its midst, West argues, the site has helped to enable the spread of racist and anti-semitic ideology across the country.
...Twitter’s ongoing approach to dealing with both harassment and the alt-right has been characterized by conflict and confusion. In 2016, for example, while its well-documented harassment problem continued to worsen, the site remained slow to act and sometimes evaded or contradicted its own rules and policies.
In July, Twitter finally banned Breitbart writer and alt-right poster child Milo Yiannopoulos following several temporary suspensions ... but only after he led the aforementioned wave of harassment against Jones.
After the election in November, it launched new anti-harassment tools and internal protocols to help users report abuse, in addition to banning alt-right account holders like neo-Nazi-emboldening white supremacist leader Richard Spencer ... only to reinstate Spencer and bestow a shiny “verified” checkmark on Breitbart’s previously unverified Twitter account a few weeks later.
And all the while, Twitter’s rules and policies were frequently flouted by presidential candidate and now President-elect Donald Trump, whose behavior on the site often fits a pattern of harassment Twitter has banned before.
Many people interpreted these moves as a clear message from Twitter that it was ready to normalize white supremacy. After Trump weaponized the platform, using it to sic his supporters on anyone who spoke out against him, the site’s reinstatement of Spencer sparked widespread concern that Twitter was giving the alt-right an even larger microphone than it gained in the election. But right-wing extremists were delighted. “Jack finally kissed the ring,” exalted one Breitbart supporter.
For West, all of this came to a head in late December, when Twitter CEO Jack Dorsey asked users what changes they wanted to see on Twitter in 2017, then neatly sidestepped one overwhelmingly popular response: “Comprehensive plan for getting rid of the Nazis.” As West wrote:
“We’ve been working on our policies and controls,” Dorsey replied. “What’s the next most critical thing?” Oh, what’s our second-highest priority after Nazis? I’d say No 2 is also Nazis. And No 3. In fact, you can just go ahead and slide “Nazis” into the top 100 spots. Get back to me when your website isn’t a roiling rat-king of Nazis. Nazis are bad, you see?
In short, Twitter’s refusal to shut down hate speech and right-wing extremism led West to think of the site as equivalent to a local business with damaging affiliations — something she was no longer willing to support. “If my gynaecologist regularly hosted neo-Nazi rallies in the exam room, I would find someone else to swab my cervix,” she wrote.
Twitter isn’t going to ban individual hate groups on the basis of ideology alone.
It’s not like Twitter isn’t trying to deal with the problem. In an email to Vox earlier this week, a Twitter spokesperson pointed out that the site recently banned the formerly verified white supremacist Matthew Heimbach for violating its rules against violent speech, harassment, and other forms of abuse. Twitter has also suspended other known white supremacists, like fringe neo-Nazi Alex Linder, for the same reasons.
Still, West and others (justifiably) maintain that Twitter isn’t trying hard enough. Plenty of other, more prominent white supremacists remain active on the website — including former Ku Klux Klan leader David Duke. In addition to being a famous racist, Duke relentlessly tweets anti-Semitic statements about Jewish people and Israel, along with white supremacist propaganda, including thinly veiled Nazi rhetoric decrying “cultural Marxism.”